PAYMENT INFORMATION
IMPORTANT INFORMATION FOR CUSTOMERS PAYING BY CHECK

When you pay your bill by check, you authorize us to electronically process your check. If your check is processed electronically, your checking account may be debited the same day we receive the check and it will not be returned with your checking account statement. If someone other than you or a bill paying service pays your bill, you must notify them of this policy. Electronic check conversion is simply a process where your paper check is converted to an electronic payment from your account. Your check is copied and stored and the original check is destroyed. In most cases, your payment will show as an ACH or electronic debit.  For more information regarding this process, visit the Federal Reserve internet site at http://www.federalreserve.gov or http://electronicpayments.org.

ADDITIONAL PAYMENT METHODS 

It’s never been easier to manage your utility services account while becoming smarter about your water use. With the City of Zephyrhills customer service portal, you can view and pay your bills online. The website also offers a wealth of information on:

• Your household water use
• How your water consumption compares with usage in your neighborhood
• Ways to save both water and money

Getting an account is free and easy. Just use your customer-account number, choose a login name, and start managing your account and water usage online.

Sign up today and take advantage of time, money and water savings. Visit https://zephyrhills.gwfathom.com.

To learn more about the City of Zephyrhills, please visit www.ci.zephyrhills.fl.us/.